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Returns

How to proceed when the purchased goods are not right for you and you want to return them within a legal 14-day period?

Withdrawal form:Withdrawal of the contract-to-purchase contract - 2024. doc

 
 
 

Returns at the point of sale

You can bring returned items to our pickup location

 

In that case, follow these steps:

  1. Please return the item in its original condition. In that case, we will refund the full purchase price.
    IMPORTANT: The original product box or other original packaging must not be damaged, written on, taped, or otherwise defaced.

  2. Fill out and print Odstoupeni-spotrebitele-od-kupni-smlouvy-2024.doc
  3. Please bring the item, along with your return form, to our pickup location. Please also bring the sales receipt with the product.

    Nibbi Racing | ESELL s.r.o.
    Husova 1024
    259 01 Votice - Beztahov
    Czechia

  4. We will inspect the product at the warehouse and process your refund.

 

However, the provision of the law regarding withdrawal from the contract within 14 days cannot be interpreted as the option to borrow goods free of charge. If the buyer exercises the right to withdraw from the contract within 14 days of receiving the goods, the buyer must return to the seller, within 14 days of the withdrawal, everything received under the purchase contract. If this is no longer possible (e.g., the goods have been destroyed or partially or completely consumed in the meantime), the buyer must provide monetary compensation as consideration for what can no longer be returned. If the returned goods are partially damaged, the seller may assert a claim for damages against the buyer and offset this claim against the refunded purchase price, thereby returning the purchase price to the consumer at this reduced amount.


In accordance with Section 1833 of the Civil Code, the seller may offset the purchase price to be refunded to the buyer against any reduction in the value of the returned goods.

The seller has 14 days from receipt of the returned goods to refund the purchase price.

You can submit your notice of withdrawal electronically by email to: info@nibbiracing.eu

 

Form: Odstoupeni-spotrebitele-od-kupni-smlouvy-2024.doc

 

More info »

Returns by mail

Is it a long way to our store? In that case, you can return the items by mail.

 

In that case, follow these steps:

  • Fill out and print the "Consumer Withdrawal from Purchase Agreement 2024.doc" file.

  • Please return the item in its original condition. In that case, we will refund the full purchase price.

  • Please pack the item carefully to prevent damage during shipping. Ideally, pack it in its original packaging. Don’t forget to include the signed notice of withdrawal from the purchase agreement.
    IMPORTANT: Place the original box or other original packaging inside another box, and only then write or stick the address on it. The original box or other packaging must not be damaged or otherwise defaced.


  • Please send the merchandise to our address:
    Nibbi Racing | ESELL s.r.o.
    Husova 1024
    259 01 Votice - Beztahov
    Czechia

However, the provision of the law regarding withdrawal from the contract within 14 days cannot be interpreted as the option to borrow goods free of charge. If the buyer exercises the right to withdraw from the contract within 14 days of receiving the goods, the buyer must return to the seller, within 14 days of withdrawing from the contract, everything received under the purchase contract. If this is no longer possible (e.g., the goods have been destroyed, partially or completely consumed in the meantime), the buyer must provide monetary compensation as consideration for what can no longer be returned. If the returned goods are partially consumed, damaged, or otherwise devalued, the seller may assert a claim for damages against the buyer and offset this claim against the refunded purchase price, thereby returning the purchase price to the consumer at this reduced amount.


In accordance with Section 1833 of the Civil Code, the seller may offset the purchase price to be refunded to the buyer against any reduction in the value of the returned goods.

The seller has 14 days from receipt of the returned goods to refund the purchase price.


You can submit your notice of withdrawal electronically by email to: info@nibbiracing.eu

 

Form: Odstoupeni-spotrebitele-od-kupni-smlouvy-2024.doc

 

More info »